CardLinks is run by one person, so there is no support desk and no ticket queue. Email is the way in, and it is read.
Email: [email protected]
What to write in about
- Something is broken. Say which page, which phone or browser, and what you expected to happen. A screenshot helps more than a long description.
- You want a card removed before it expires. Every card deletes itself after seven days, but if one needs to go sooner, send the link. It will be removed and the photo deleted with it.
- Someone made a card about you that you did not want. Send the link. You do not have to explain why.
- Privacy questions. The privacy policy covers what is stored and for how long; if it does not answer your question, ask.
- The guides. A relationship that is missing, a line that reads wrong, a wish that does not translate. Suggestions get read and often used.
Response time
Usually within a few days. Card removal requests are handled first. Please do not send passwords, payment details, or anything else sensitive; nothing on this site requires them.
Not looking for
Link exchanges, guest posts, or paid placements in the guides. The guides are written by hand for people trying to finish a birthday card, and they stay that way.